16 May

Letting agents must clarify fees

Letting agents must clarify fees

The government is planning changes that will ensure that all letting agents are upfront about the fees they will be charging landlords and tenants.

Ministers hope the new plans will ensure that the small number of unscrupulous letting agents will be prevented from charging unreasonable and hidden fees.

Currently letting agents are only required to list compulsory charges to tenants and if they fail to do so they face little penalty.

However, the proposed changes will mean that letting agents will have to publish a complete list of charges on their websites and in their branches. If they fail to comply then they could face a monetary fine.

"The vast majority of letting agents provide a good service to tenants and landlords. But we are determined to tackle the minority of rogue agents who offer a poor service," explained housing minister Kris Hopkins.

"Ensuring full transparency and banning hidden fees is the best approach, giving consumers the information they want and supporting good letting agents," he added.ADNFCR-1222-ID-801720788-ADNFCR

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