28 Feb

Landlord rating website could benefit tenants

Landlord rating website could benefit tenants

People looking for houses to rent in the UK could benefit from a landlord rating website, according to Consumer Focus.

By allowing tenants to give online feedback, future tenants can get a better insight into potential landlords.

Only 15 per cent of tenants surveyed were able to find all of the information they wanted about a letting agency or landlord, according to the watchdog.

However, references, deposits and other personal information means buy-to-let investors are well-informed about new tenants.

Claire McAnulty, policy expert at Consumer Focus, said: "Currently the landlord is firmly in the driving seat.

"There is huge potential for a feedback website to give tenants a better idea of whom they're renting from."

The Association of Residential Letting Agents (Arla) says its licensing scheme for Arla members already helps to protect consumers.

Consumer Focus' online feedback tool is "worth considering", but renting a home is not as simple as buying a product, argues the association.ADNFCR-1222-ID-800431762-ADNFCR

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