30 Jun

Communication key for landlord success

Communication key for landlord success

Buy-to-let landlords, letting agents and tenants need to communicate effectively in order to avoid possible issues and disputes, claims a British firm.

Landlord Assist believes improving communication in the rental procedure could help to improve conditions and ensure better results for all parties involved in the process.

Demand for rental properties is on the increase, especially in areas where property prices are increasing steadily. It is estimated that more than ten million people in the UK are currently living in private rents and therefore tenants and landlords are raising their level of expectations.

As well as a rise in demand, there has also been an increase in complaints from tenants against landlords and this can have a negative impact on the sector.

In particular, concerns have been raised about so-called 'revenge evictions' that means tenants are often given notice if they complain about repairs not being made to the rented property.

"The housing shortage has meant there is increased demand for rental properties as soaring house prices have left the option of owning a home beyond the means of many people," explained Graham Kinnear, managing director at Landlord Assist.

"Such high demand has resulted in a small minority of landlords disregarding the condition of the property they let as they feel tenants have no choice but to accept poor conditions"

He added that the majority of landlords do provide more than adequate services for tenants and invest in the condition of their properties. However, there are some who view renting as more of a short-term issue and do not want to spend money on essential repairs or ongoing maintenance.

Figures from national housing charity Shelter show that the number of calls it has received over the past 12 months concerning tenants worried about being evicted has increased by more than 100 per cent. The charity also revealed that nine per cent of tenants do not report any possible repair issues because they are concerned they could be evicted for complaining.

Landlords should ensure their tenants have a responsibility to report any damage or if repairs are needed - although it could lead to long-term problems within the property or increase the price of remedial work if the problem is allowed to continue.

Therefore, it may be in the interest of both landlords and tenants to look at ways of ensuring there is good communication and both parties are aware of their financial obligations.

A recent survey from Halifax revealed that demand is likely to continue for rented properties as many Brits reveal they no longer want to own their own home and are happy to rent.

The poll discovered that one in five of 23 to 27 year olds do not want to own a home because of the financial sacrifices they may need to make in order to step on to the property ladder- something that could benefit buy-to-let landlords across the UK.

This reflects the housing market in a number of other European countries, where renting is viewed as a positive decision.ADNFCR-1222-ID-801731973-ADNFCR

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